HealthSpan’s founder Derek Coates started by selling only six products. His initial focus on quality, value for money, and impressive customer service continue to be HealthSpan’s ethos today. Now a well-known distributor of healthcare products, vitamins & supplements, they were the first business in the industry to comply with GMP standards.
HealthSpan strives to provide the best products on the market with the aid of a team of wellness and nutrition experts. They offer the most refined cod liver oil available on the market and were the first brand to create allergen-free glucosamine.
They are particularly popular because of their eco-friendly, cruelty-free approach. As a result, they have several well-known partners. Their products are recommended by:
- British Sailing Team
- Scottish Rugby Team
- LTA Tennis for Britain
- Tottenham Hotspur
HealthSpan’s range falls into the following categories:
- Vitamins & Supplements
- Skin & Haircare
- Pet Health
- Active Nutrition
- Elite Nutrition
An interesting aspect of their product range is that they feature two distinct categories for active people. Both the Active Nutrition and Elite Nutrition range were designed to meet the nutritional needs of athletes, or generally active individuals.
The Vitamin range is designed to meet specific needs. As such, you can discover the Bone Health, Brain Health, Heart Health, and Joint Health categories. Each comes with detailed information about the products featured and how those can help you improve your health.
The Skin & Hair Care range consists of face care and hair products, created with the highest quality ingredients to help you nourish your skin at a cellular level.
The Pet Health range is an exciting addition to their catalogue, as it focuses on the wellbeing of your furry friends. You can opt between Cat Health and Dog Health, depending on your needs. Still, one of the bestseller products in this category is the Pet Pro Digest, which can improve and support the healthy balance of friendly bacteria in your pet’s digestive system.
Their bestselling products are:
HealthSpan has incredible security protocols in place for its website. All payments are handled by a secure 3rd-party provider who processes the payment and authorises the completion of the order.
The main payment options are:
- American Express
There are plenty of delivery options to choose from. In general, all orders to the UK are free and delivered in up to four working days.
For other areas, the prices and delivery time are as follows:
- UK 2nd class delivery (Royal Mail 48) free delivery within 3-4 working days
- UK 1st class delivery (Royal Mail 24) with £1.95 fee and delivery within 1-2 working days
- UK Courier with a cost of £7.95 and next working day delivery for orders placed before 1 pm
- Rest of Europe – Royal Mail with a £3.95 fee and up to 14 working days delivery
- Courier to Rest of Europe for £25.00 and an approximative 3-4 working days delivery
- Rest of World – Royal Mail with a £6.95 fee and up to 21 working days delivery
- Courier to Rest of World for £35.00 and an approximative 3-4 working days delivery
Discounts, Offers, and Savings
HealthSpan offers you the possibility of enrolling in their Subscribe & Save program. This means that with your first purchase, you will create a delivery schedule in which your products will be delivered. As such, you can save up to £6 for each pack over £40. Also, you can refer a friend which will get both of you a £5 off voucher with HealthSpan.
If you take the time to assess their website, you will discover a dedicated section for customer reviews. There you will also receive additional information about their service, including the fact that HealthSpan has been awarded the Gold Trusted Service award four times in a row.
Mustafa from Enfield was impressed with the prices and customer support:
Anything that I need, I can always find it and cheaper than anywhere else. You’re doing very good service and delivery as well, and if I need any advice, you’re always there to help the customers thank you for being there keep up the good work, thank you.
However, on Reviews.co.uk, there are quite a few negative testimonials, including this one from an anonymous customer:
I am sick to the back teeth of their very poor website. I have been a customer since the 90s, but every time I order, I have to re-enter the delivery billing address, AND it often refuses, as happened today to accept it. There are other problems with the website, and when you ring up the order line, they say it will be reported, but nothing is changed. Also, all through the products are top quality, the prices have gone up steeply since the beginning of the year. I am reluctantly going to look for another supplier.
Store Pros and Cons
- Fast delivery and knowledgeable customer service
- Cruelty-free, Friend of the Sea and GMP approved products
- Some products are suitable for vegetarians and vegans
- A Subscribe and Save program
- Some products can end up being costly if you don’t enrol in the Subscribe and Save program
- Some customers complained about the difficulties of reaching the customer service team